I hope you find something special for you or your loved one, here at ARTOFDIO! Should you have any questions that aren’t answered below, please don’t hesitate to contact ARTOFDIO at info@artofdio.com
Payment Options
ARTOFDIO now accepts payments through Rave by Flutterwave. This secure payment processor allows you to pay for your items easily and conveniently.
Checkout Process
To pay with Rave by Flutterwave:
- Add your desired items to the cart.
- Click “View Cart” and scroll down to the payment options.
- Select Rave by Flutterwave as your payment method.
Payment Security
Rave by Flutterwave ensures a secure and reliable payment process, protecting your transaction and personal data.
SHIPPING
•Free Shipping – For all items
•Processing
– I ship out your order within 1-2 business days after I receive payment.
• Delivery
– Estimated delivery period 14 – 28 working days
** For express shipping contact the artist
– Once shipped, you will receive an email with tracking details
– The artwork will be shipped fully insured and with the greatest care
– Package will arrive in a protective case / tube
• Returns and exchanges
I gladly accept returns and exchanges
Contact me within : 7 days of delivery
Ship item back to me within : 14 days of delivery
Refunds will be available for up to 20 days from the day you receive your order. You must contact ARTOFDIO through this link to request a Return or to exchange a product. If your return is in any way a result of an error by ARTOFDIO, we will provide you with a prepaid return label and will happily refund all costs paid on the product(s) you are returning. If the return is not the result of an error by ARTOFDIO, you will be responsible for all shipping and gift box costs incurred for the order and any costs associated with returning the item(s). Please send your return using a reliable carrier that offers tracking (such as UPS, FedEx, or registered mail ) It is strongly recommended that you insure the package, as you will be responsible for ensuring that all items arrive at the return center in their original condition.
IMPORTANT NOTE: Refunds will not be issued if the returned products have been damaged or altered in any way before arriving at the Return Center. No refunds will be available after the 20-day returns period has expired.
•When will I get my refund?
Credit for returned products will be issued within 7 business days of receipt of the returned merchandise using the same form of payment originally used for the order (except where other arrangements have been made). As a safeguard against potential abuse, ARTOFDIO reserves the right to deny a refund to anyone who has made what we determine to be excessive returns.